What Does a Professional Salesperson Have That Other Salespeople Lack?
https://youtu.be/HOoSQErcypo One of my favourite sales trainers and authors is Tom Hopkins. He had a list of what he called his ‘Dirty Dozen’ - 12 words that he believed killed a sale, bombed a sales call. After learning these I liked to share them with as many people...
What Is Your Signature Dish?
https://youtu.be/EFPH43s9B8o Al Brown is one of New Zealand’s most well-known chefs. He has appeared on Australia’s MasterChef, a popular cooking show in this corner of the globe. In fact, it is Australia's highest ranking non-sporting program of all time Most chefs...
The Power of Keeping Promises
https://youtu.be/rMqnowb0rxE Today, all over the world, virtually every salesperson no matter what area they sell in, be it B2B, B2C whatever, makes a promise. The promise can be a number of things: Follow up a call. Make sure the product was delivered at a specified...
Is Your Biggest Strength Your Biggest Weakness?
https://youtu.be/lGZaw4Pxtgo We did everything. I wonder sometimes whether our biggest strength as a business owner founder, eventually turns into our biggest weakness. I know when I started NRS Media with my amazing partners Doug Gold and Brian Duffy, that at one...
Do you know the DNA of a successful salesperson?
https://youtu.be/Ez1wf0Xnbo4 What do I think is the DNA that makes a great salesperson? I work very closely with an international sales assessment company based in the US and Canada. They have measured literally hundreds of thousands of salespeople who work in the...
Lifetime Value
https://youtu.be/tpnwolQoFU0 Do you know the lifetime value of your clients? What it means to the long term survival of your business? I was visited recently by a friend who, can I say, is well into her 80s. Knowing your customer Once she and I had caught up on all...
How to Avoid the Biggest Mistake You Can Make when talking to a Buyer? – Part 2
https://www.youtube.com/watch?v=1bSFU0jxLo4&feature=youtu.be One of the biggest mistakes a salesperson can make is to think that a client only buys on price. Last week I talked about one of the biggest mistakes a salesperson can make - to think that a client only...
How to Avoid the Biggest Mistake You Can Make When Talking to a Buyer.
https://youtu.be/mUa3_wrVMYw One of the biggest mistakes a salesperson can make is to think that a client only buys on price. 4 Types of Buyers Recognise that there are four types of Buyers: 1. Price Buyer 2. Value Buyer 3. Relationship Buyer 4. Relationship/Value...
Don’t ever leave a sales call without asking these questions.
https://youtu.be/4yHt24fY7oY Qualify your clients better. I think we would all agree that we’d be better at selling our product or service if we were qualifying our clients better. It’s very frustrating for owners and sales managers, when their salespeople do not...
How do you solve your client problems with just three easy questions?
https://youtu.be/9_5uWRJ-8mQ Ask the right questions. What are the best questions to ask a client when you first begin to work with them? The outcome for every meeting is your discovery. In the ol’ days we called it ‘consultant sell’. It went like this: “Find out...